​We are committed to providing a quality service to our clients. As part of that commitment, we ask that booked appointments be attended on a regular basis. 

 

Notice Period: ABC Speech Pathology has a 48-hour notice cancellation policy. Clients are expected to attend scheduled appointments. If changes are required, 48 hours notice is necessary, or a cancellation fee will be charged. Where clients provide adequate notice (48 hours), no charge applies. 

 

Cancellation Fee: Our policy is to charge 100% of the session fee if notice is not provided. Participants must not attend sessions if they are sick. 

 

No-Show Protocol: In the event of a no-show, the ABC staff member scheduled to support the client/participant will make every attempt to make contact to determine if there are any special circumstances or safety concerns and to provide a reminder of the scheduled session.